Vserve provides comprehensive post-implementation support services of Microsoft Dynamics and other Microsoft products so that you can focus more on your business and less on software maintenance. Vserve provides regular Annual Support along with Microsoft to ensure that your installation of updates, maintenance your IT environment (database administration, application fine tuning etc), and business critical support. Vserve also offers extended support services like enhancements, new development, integration services and upgrade services to the newer version of Microsoft Dynamics & other Microsoft products.
ANNUAL SUPPORT SERVICES
Vserve provides annual support for Microsoft Dynamics and other Microsoft Products. We have expertise to maintain Dynamics NAV from Ver 3.70 onwards and Dynamics AX from version 3.0 onwards.
Support Helpdesk : A support desk by phone, email, chat to handle your supportcalls in an organised manner
Technical Maintenance of Microsoft Dynamics : Periodic Database Administration, Monitoring of Dynamics instance, Performance fine-tuning of Microsoft Dynamics Hot-fix Rollouts : Periodic installation, testing and rollout of hot-fixes for Microsoft Dynamics & other Microsoft Products released by Microsoft
Business Critical Support : Providing business critical support to manage special tasks and activities in Microsoft Dynamics. Ex. Year End activities.
Training : Providing functional and technical training to your users to carry out daily activities or business critical activities in Microsoft Dynamics
ENHANCEMENT SERVICES
Vserve offers enhancement services for Microsoft Dynamics & other Microsoft products to extend and enhance its existing usage. Having experience in Microsoft Dynamics ERP across multiple versions, Vserve can offer enhancement services in the Microsoft Dynamics version that you use. Some of the enhancement services offered to customers are:
- Maximising the usage of features available in existing modules
- Developing Additional reports or BI for Microsoft Dynamics
- Integrating Microsoft Dynamics to other business systems
- Integrating Microsoft Dynamics to Office 365 or other Microsoft products
- Implementing industry solutions in Microsoft Dynamics
- Custom Developed Apps with integration to Microsoft Dynamics
UPGRADE OR MIGRATION SERVICES
Compusoft specialises in providing Upgrade and Migration Services to migrate from earlier versions of Microsoft Dynamics NAV & Microsoft Dynamics AX. Cetas follows Microsoft’s recommended Sure Step Methodology to ensure error free migration & upgradeservices. Compusoft has skills and expertise to migrate Microsoft Dynamics NAV from version 3.60 onwards and Microsoft Dynamics AX from version 3.0 onwards.
CLIENTS WE WORKED WITH
We have successfully implemented Microsoft Solutions for our customers and continue to support them post implementation. We are their single point of contact for their IT & Software needs.
